Refund Policy
This refund policy applies to all of Pristine Soul Healing’s services, classes, workshops, and products.
Distance Energy Healing Sessions:
A written request to reschedule or cancel an appointment needs to be made at least 48 hours prior to your scheduled appointment. A written request for a refund made at least 48 hours prior to the scheduled appointment will be refunded minus a 10% processing fee.
To start the refund process, please email contact@pristinesoulhealing.com. Upon receipt of your email, the refund process will commence. Approved refunds will be credited back to you via the original payment method and in United States dollars, within five to seven business days of the refund request.
Please note that a request for rescheduling and/or cancellation of an appointment, as well as a request for a refund made less than 48 hours prior to the scheduled appointment will not be processed.
If a client cancels the appointment less than 48 hours prior to the scheduled appointment, client is not eligible for a refund.
This applies to the following services:
Distance Reiki for Women Caregivers and Couples
Distance Animal Reiki
Distance Light Body Activation
Light Language Healing Sessions:
If you need to reschedule your light language healing session, please do so at least 48 hours prior to your scheduled appointment. All sales are final. There will be no refunds for appointments canceled by client.
Pre-Podcast and Podcast Appointments:
If you need to reschedule or cancel your pre-podcast and/or podcast appointment, please give at least 48 hours advance notice. If you are more than 10 minutes late to your appointment, you will be considered as a no-show. No-shows will forfeit their opportunity to schedule a future podcast-related appointment and/or participate in the podcast.
No-Shows:
If a client is more than 10 minutes late to scheduled appointment, the client will be considered as a no-show. All no-show clients will not be eligible to request a refund. This applies to all clients who have purchased any of Pristine Soul Healing’s healing or coaching services, classes, and/or workshops.
Purchase of Digital Downloads:
Since digital downloads are delivered immediately to your email address upon purchase; exchanges, cancellations, and refunds cannot be provided.
Please note the digital downloads will not be replaced due to a future loss, computer failure, or transition to a new electronic device.
Contact Information:
If you have any questions, please email contact@pristinesoulhealing.com
By utilizing Pristine Soul Healing’s website and the services, classes, products, and digital downloads provided on it, you agree to this Refund Policy.